How to assign CustomerID for ERMS with a Perl Rule
How to assign CustomerID for ERMS with a Perl Rule. Goal : Get CustomerID based on the “From Address” from an SQL Database and set the CustomerID for an Email […]
How to send dynamic EMail AutoReply with Perl Rule
How to send dynamic EMail AutoReply Goal : Send an dynamic AutoReply for ERMS Service based on From Address with custom Data from an ODBC Database. Prerequisites: Voxtron Communication […]
Email Body Search
If you want to allow you agents to search through the body of emails (either in the ERM management pages or in the Voxtron Client), you’ll have to install and […]